I have to point out that no offer of recompense or amelioration was made by this rep at any point. It took over an hour for him to provide us with ice. The impression of lacking service was reinforced later in the night when we asked for ice to be brought up to the room but the same unprofessional rep at the lobby made excuses about how busy he was with other customers at the lobby. The rep asked me to unload our luggage from the car so he could buy time to create our parking pass and produce a room key. I must have waited 20 minutes in the lobby with an angry girlfriend and fidgety dog waiting in my car parked on an ambiguous zone on the street. But I had plenty of time to ask those questions because the front desk representative locked himself out of a drawer and didn't have access to my room keys. Information regarding things such as parking, breakfast, the security deposit, and check-out time was not given to me until I explicitly asked questions regarding those topics. The rep gave me no information that I didn't request, so I stood there asking mundane questions as if I were a country hick during my first stay at a laughably overpriced 3-star hotel. Right off the bat, the service and communication was terribly lacking. With these considerations, I will be judging this establishment as if we paid ~$200(127.2+36.5+40) for a 1 queen bed on a Monday night stay. Parking is $40 for overnight at the structure behind the back entrance of the hotel. They also require a $150 security deposit. The base room cost $127.20 but taxes were $36.50 in total which seems insane to me. Tripadvisor recommended this hotel as the 4th ranked in Atlanta so we wanted to give it a try. Was passing through Atlanta and the city was so beautiful and it was getting late so we wanted to stay somewhere overnight. Hotels near Atlanta Beauty & Barber Academy Doraville, GA.Hotels near Grady Health System Professional Atlanta, GA.Hotels near SAE Institute of Technology- Atlanta.Hotels near Atlanta's John Marshall Law School.Hotels near Institute of Paper Science and Technology.Hotels near Georgia Institute of Technology.Hotels near Brown College of Court Reporting.Hartsfield-Jackson Atlanta Intl Airport Hotels.Hotels near Saint Mark United Methodist Church.Hotel Indigo Atlanta Midtown, an IHG Hotel Rooms.Hotel Indigo Atlanta Midtown, an IHG Hotel Features.Hotels near Hotel Indigo Atlanta Midtown, an IHG Hotel.
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